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Aerojet Jerry, 8/14/05 In our business it is somewhat commonplace for buyers to expect, even demand performances from our suppliers which exceed the daily levels of support expected. Occasionally a situation presents itself which demands even greater levels of commitment and support. We Aerojet, recently had such an occasion, Aerojet P.O. issued in support of the Atlas V Forward Sway Brace Pin was an order requiring a total commitment to completion, on schedule. The effort demonstrated by the organization of Hoefner Corp. in the planning, fabrication, support source selection and communication as well as the ongoing dialog between members of your organization and the responsible Aerojet source inspectors far exceeded the normal expectations of this office. The manner in which this order was accepted by Hoefner Corp., knowing full well the demands which were inherent in accepting this order, is to be commended. The Hoefner organization demonstrated through the process cycle time a complete awareness at all times of the position of product in relationship to the required on dock date requested by Aerojet. The communication between the members of Hoefner Corp. to our source inspectors, the outside process companies required to support this effort as well as the daily contact with my office was exemplary. The attention to detail, the awareness by all members of your organization as to the criticality of obtaining the materials in support of the Atlas V program is to be applauded. All to often in our business, we buyers sometimes forget to realize the effort and commitment it takes to accomplish task the magnitude of that accomplished by your organization in completing the requirements of the P.O.. This order was not only completed on time but was in fact shipped to Aerojet two weeks prior to our requested and expected ship date. The words "Thank You" are sometimes lost in translation between buyers and their suppliers, I would like at this time to thank the Hoefner Corp. organization, not only the members with whom I have spoken to personally but all those associated with the effort required to complete the task of the Aerojet P.O.. On behalf of my employer, Aerojet, the program management of the Atlas V program and myself, I extend to you and your organization a very well deserved "THANK YOU" for the efforts extended. The superlative organization support demonstrated on behalf of the requirements of the P.O. could well be a model for other companies to emulate. We, Aerojet, as a company, applaud your efforts and I look forward to the opportunity of future business relationships with Hoefner Corp. Best Regards, Phil Lewis Procurement Aerojet --------------------------------------------------------------------------------------------------------- Very reliable company, schedule driven,quality conscious,dependable and honest, a rarity in todays climate. Phil Lewis Procurement Aerojet --------------------------------------------------------------------------------------------------------- Here at Aerojet, Hoefner is considered one of the best machine shops to work with. Because your personnel understand the demands of the Aerospace Industry, we can rely on you to produce quality products. Steve Reingold CPIM Aerojet Supply Chain/Material Management, Sacramento --------------------------------------------------------------------------------------------------------- Boeing The professionalism and technical expertise shown by Hoefner throughout our project were excellent. Everyone was pleased with your capability to manage and execute program requirements. Robert Borgard Project Manager Boeing --------------------------------------------------------------------------------------------------------- Hoefner is a progressive all purpose machine shop that has some very unique capabilities. They are highly skilled in complex 5-Axis machining of "hard metals" with extremely close tolerances. They are actively involved in high levels of SPC data collection with mobile data gathering terminals and machine tools (measuring devices) that capture dimensional characteristics and plot run charts with upper and lower control limits. They have advanced capabilities in valve body machining, honing, and dimensional inspection techniques. Hoefner has a "hands-on" management style that provides continual communication back to the customer as relating to the overall status of the hardware being produced. Hoefner provides the "Best-Value" for complex machined parts and assemblies. Daniel Boyd Supply Chain Management Analyst IDS-Huntington Beach --------------------------------------------------------------------------------------------------------- Everyone @ Hoefner that I've dealt with has always been professional & responsive to my questions. I consider Hoefner an excellent company to work with. Chris Morio Boeing --------------------------------------------------------------------------------------------------------- L-3 Communication The quality of the hydraulic manifold machined parts and pump assemblies from Hoefner Corporation is excellent. Their assembly and testing department is first rate. Power Han Engineering L-3 Com --------------------------------------------------------------------------------------------------------- |
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